Panagrammic
Developer
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Update Friday 7/25:
- fishing bug should be fixed. Let us know in this thread if you're still having issues using new bait, or not seeing your bait decrease when you fish. - the database_error_load_serials during equipping should be fixed now Emphasizing again, since I've seen a lot of questions about it: TRADES WERE NOT CANCELED, THEY WERE CONVERTED. If you're missing gold from a trade, check your pending trades again. Gifting should be back on by Monday. Pending bugs we know about are... - slow inventory / inventory pagination and tabbing - some people have problems equipping items - tracking down some issues with marketplace still (iis_batchinsert_failed, cache_bust_failed) - some people are reporting problems with trades, but we don't have a reproducible case yet Original message: I wanted to bring everyone up to date on the current status of item normalization. - The work that we did on July 6th, that of converting everything over to the new code, for the most part went very well. The system seems robust. - trades were not canceled. They were converted over. Repeat: TRADES WERE NOT CANCELED. THEY WERE CONVERTED. If you're expecting gold from trades, check your current trades! - one more major task needs to be done, and that is converting all the inventories of the people that haven't logged in since item norm rollout. If a person logs in, we automatically convert their inventory on the spot, but we still need to go through the inventories and convert everyone who hasn't logged in. We were originally going to do this last week, but we had to change our backend architecture in preparation, due to load issues. At this point we think that we are ready to begin migration of everyone that is left, so that should happen this coming week. Impact on you: none, if you're reading this -- you've logged in and have already converted your inventories. - all functionality is now turned back on, except for gifting. Gifting will be turned back on when we convert everyone's inventories, which should happen this week. Inventories: - Inventory Arranger fixes were rolled out last week that should help fix a number of issues that were reported - we've had reports of people being unable to equip certain items. We'd like to get a reproducible example of this -- we're unable to duplicate it in house. Specifically, what browser is being used? Which item? Let us know in this thread. - many people are complaining about inventory/customization pagination. We hope to roll out a fix this week that removes the pagination but does not reintroduce the whitescreen bug that users with large inventories would encounter. - many people are complaining about the fact that hitting a tab forces a page reload. We are looking at some way of making this optional. We hope to roll this out next week if everything goes well. - Equipped items moving to the end of the inventory is known to be an issue. Unfortunately, it's also a royal bear to fix. We're going to fix the pagination/tabbing issues first. Glitches: There have been two major glitches so far. - Server hardware failure. On July 10th we had a hardware failure that causes us to lose transactions for about 30 minutes. Note that this was not a result of the item norm code, but a hardware problem. See this thread for more details. - game items. The script to convert trades from the old system to the new system inadvertently increased the number of game items -- some people ended up with millions of items. We ended up shutting down trades and banning/blocking a number of users to try and stop the economic effects. This was a bug in a one-time script, not the item norm code itself, so this problem should not occur again. We are still in the process of cleaning this up, and will have a better idea of when we will be done -- see this thread for more details. Bugs: - we had frequent reports of messages of the form "iis_* insert failed," or whatnot. Those issues are now fixed, or they should be -- please let us know if you are continuing to see these. - you may be unable to cancel/complete some trades -- this is because the person that opened the trade with you has not yet had their inventory converted. This issue should be fixed when we complete the migration. - Fishing items/bait not showing up is an odd one -- we will take a look at this. Please add your questions to this thread, and I'll update the original post with the key ones. I reserve the right to delete spam or irrelevant comments without warning! |
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finished, next stop 
halp?
