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Bug Reports & Tech Support Like the Questions & Assistance Forum, the Bug Reports and Tech Support forum is intended to be a place for users to get information or help. However, general questions about the site are inappropriate here. This forum is only for gaining and giving information when a user is unable to get something on the site to work properly for them. In This Thread
Post 2 - Is This a Glitch? Post 3 - Good Bug Reporting/Information Gathering Post 4 - A few notes on Alpha Testing Post 5 - Linklist! (Glitch Reporting threads and 'New Feature' threads) Rules & Guidelines The Basics:
Calling other users "stupid," "slow," "retarded," or "moronic" doesn't help any situation. We're supposed to be helping each other. Even if they are "stupid" calling them that doesn't do any good. It only makes you look "stupid." It can also get you a warning. Spamming. Entering threads to say "hi" or "wow thats cool" isn't appropriate (and it's not fun for everyone else). If you're new to Gaia and want to give random hellos, please use the Welcome to Gaia Forum, or Chatterbox Forum. If you are looking for a place to make new friends, check out the Friends Chat forum. Bumping. Threads on the first page do not require bumping, and this forum can move more slowly than others. Please only bump if your question or request for assistance has gone unanswered and fallen off the first page of the forum. Excessive bumps may be deleted. For those asking for assistance:
Most glitches and bugs affect more than a single user. Try to look over at least the threads on the first page of the forum to see if someone else is experiencing the same difficulty as you before you create a new topic. Give your topics descriptive subjects! If you put the error message, or a brief description of your problem as your subject for the thread, it will be a lot easier for other users having the same problem to find your thread. This is important, since gathering information from several users experiencing the same difficulty can often help identify and solve glitches much faster. Clothing & Layering Glitches go in a Different Subforum! If your error is a layering issue with items displaying in an odd manner when equipped, then you need to go to the Avatar System 2.0 Q&F subforum. For those offering assistance:
Members will post threads that don't belong in this subforum or threads that should be removed due to being inappropriate. It's better to not post in these threads. Report them to an online moderator! Let us explain why the thread should be moved. smile If you're trying to help, be helpful! If you're just going to say "I have no idea," or "Don't know! That's weird!", it's better to not post and let someone post who does have an idea or know and recognize the problem. If you have information you think may be of use but you're not certain it's correct, it's also nice to let us know that you're not certain of the information. Enforcing Rules! If a user breaks a rule, you can politely inform them of their mistake, but please do not make it the sole purpose of your post, and please make it polite. Getting into a fight with someone solves nothing and may only result in you breaking the rules as well. Reporting the violation is always the best option. Repeats are a fact of life. It's inevitable that when a glitch is widespread, there will be repetitive threads from various users about that glitch. Read on! |
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